Real estate CRM

Who's next, and what you talked about last time.

People is your CRM. Text Ezra “Who do I owe a call today?” and get your list, with the follow-ups already drafted. He adds new people for you, too. Every touch is yours: nothing texts or emails your people on a schedule.

People

Your clients, and the lenders and closing offices this workspace has learned.

Working with now

2 homes
  • 48 Harborview DriveAlex Morgan, Sam Morgan · Under contract
  • 123 Maple AvenueEmily Chen, Marcus Chen · Under contract

Due a word

Marcus HaleBuyer · last touched 2 weeks agoOverdue by 2 daysOverdue by 2 days
Karen EllisonPast client · last touched 3 months agoDue todayDue today

Follow-up dates that have arrived, longest overdue first.

Dates that matter

Jul 29Karen EllisonHome anniversary · in 7 days
Aug 3Marcus HaleBirthday · in 12 days

Under contract

Alex MorganClient · 48 Harborview DriveSpoke 2 days ago
Sam MorganClient · 48 Harborview Drive
Emily ChenClient · 123 Maple AvenueDue in 2 days
Marcus ChenClient · 123 Maple Avenue

The category

Why your CRM should know your deals

Most CRMs are built to capture leads, and everything after the contract lives somewhere else. So the client you just closed with gets typed in by hand, the closing date never becomes an anniversary, and who sent you business is a guess.

People knows your transactions because it lives with them. See what it does for agents, for team leaders, or meet Ezra.

From the contract

Nobody retypes a client

When a contract lands, the buyers and sellers named in it file into People. An exact phone or email match joins the person you already had, so does a name only one of your people has, and anything unsure waits for you instead of guessing. At closing, your buyer's card gets the property, and the closing day becomes their home anniversary.

  • Clients filed from every contract, joined to the person you already had
  • Anything uncertain waits for you, never a guess
  • Past client, address and home anniversary set the day you close
  • Import your contacts from a file, and see who referred whom
  • Add a lender or title office from the shared directory: their details fill in, and your notes stay yours
AM

Alex Morgan

Past client · closed on 48 Harborview Drive, Aug 12

TextCallEmail

Staying in touch

Every month

Recommended: the first ninety days after closing decide whether they stay in touch.

Due today

Closed on their home

Aug 12, 2026

Set from the closing day

Looking for

$350,000 to $425,000 · 3+ beds · 2+ baths

For his sister, near the lake

Referred by

Karen Ellison

Filed from the contract on 48 Harborview Drive

Staying in touch

A rhythm for every person, and a nudge when it's time

Set how often you want to reach each person, or take the rhythm recommended for where they are: weekly for leads and active buyers, monthly for the first ninety days after closing and quarterly after that, quarterly for your sphere. Log a call or a note and the next date rolls forward. People opens on two shelves: the dates that matter, birthdays and home anniversaries in the next two weeks; and who you are working with now, grouped by deal.

  • A recommended rhythm by stage, or your own
  • Birthdays and home anniversaries two weeks ahead, on one shelf
  • Text, call or email from your own phone in one tap
  • The people you owe a word, on your Home

Good morning, Jordan

Wednesday, July 22

Needs you

Marcus Hale and Karen Ellison are due a word from you.
Marcus HaleKaren Ellison
123 Maple AvenueOn Maple, the title company asked for something I can't answer: how the buyers will hold title.
Open the requestNot now

Next up

Calendar
Inspection123 Maple Avenue · tomorrow
Inspection period123 Maple Avenue
Karen Ellison's home anniversary
Marcus Hale's birthday

While you were away

Since Tuesday, 6:10 PM
I filed the addendum48 Harborview Drive · 6:48 AM

The rest is on each deal's record.

Waiting on others

Underwriting on 48 Harborview DriveAsked Monday · Fairview Mortgage

If the lender stays quiet, I'll ask again Monday.

That is all of it. What would you like to do?

Draft a note to MarcusAdd a contractWhat is due this week

Buyer matches

Know the hour a listing fits your buyer.

Write down what a buyer is looking for: price, beds, baths and the areas they want. Every hour, new listings on your MLS are checked against it, price cuts into their range included, and Ezra texts you when one newly fits. You decide what to send your buyer. Ezra keeps your book current by text too: “add Jane Smith, 540-555-0100, met her at the open house” and she is in, with the note.

E

Ezra

Today 7:05 AM

14 Laurel Way just came on at $389,000, 3 beds, in Dana Carter's range. Want the link?
Send it to me
Here it is: app.ratifyly.com/mls/14-laurel-way. Nothing has gone to Dana.
Add Jane Smith, 540-555-0100, met her at the open house
Jane Smith is in People with that number and a note that you met her at the open house.
iMessage
  • New listings and price cuts checked every hour
  • The text comes to you, never to your buyer
  • Add a person, link one to a deal or update a number by text
  • Ask Ezra for a lender's or title office's number, by name or town

Personal by design

Every touch is yours

No campaigns, no schedules.
Nothing in People sends anything in your name. The nudge is to you.
Your book is yours.
Each agent has their own book, and nobody else writes in it.
Suggestions you approve.
When a person might belong to a deal, it asks; you decide.

See People fill itself from your deals

Forward a recent contract and watch your buyer and seller land in People, matched to anyone you already had.